Refund Policy

Last Updated: February 3, 2025

At Better Life Habits™, we stand behind the quality of our digital products. This Refund Policy outlines the terms and conditions for refunds on purchases made through our website and Stan Store checkout.

1. 30-Day Money-Back Guarantee

This guarantee applies to:

• The Habit Architect program
• Metabolic Momentum Protocol
• Energy Architecture System
• Any bundles or packages
• All other paid digital products

2. How to Request a Refund

To request a refund, please follow these simple steps:

1. Email us at: [email protected]
2. Include in your email:
   • Your full name
   • Email address used for purchase
   • Product name
   • Purchase date (if you have it)
   • Brief reason for refund (optional but helpful)
3. Subject line: "Refund Request - [Product Name]"

3. Refund Processing

Timeline:

• We will acknowledge your refund request within 24-48 business hours
• Refunds are typically processed within 3-5 business days
• It may take an additional 5-10 business days for the refund to appear in your account, depending on your payment provider

Refund Method:

• Refunds will be issued to the original payment method used for purchase
• If your original payment method is no longer available, please contact us to arrange an alternative

4. What Happens After a Refund

Once your refund is processed:

• Your access to the digital product will be revoked
• You will receive a confirmation email
• Any associated downloads or materials should be deleted from your devices
• You are prohibited from continuing to use or distribute the materials

5. Exceptions to Refund Policy

While we strive to be as accommodating as possible, the following situations may not qualify for a refund:

• After 30 Days: Requests made more than 30 days after purchase date
• Abuse of Policy: Multiple refund requests or pattern of abuse
• Third-Party Issues: Technical problems with your device, internet, or payment method
• Promotional Items: Free bonuses or gifts included with purchases (only the paid product amount is refundable)

6. No Partial Refunds

For bundle purchases, we do not offer partial refunds. If you purchase a bundle and request a refund, the refund will apply to the entire bundle, not individual products within the bundle.

7. Chargebacks

Important: Before initiating a chargeback with your credit card company or payment provider, please contact us first. We will work with you to resolve any issues.

Initiating a chargeback without first attempting to resolve the issue with us may:

• Delay the resolution process
• Result in your account being flagged or blocked from future purchases
• Incur additional processing fees

8. Product Updates

If we make significant updates or improvements to a product you've purchased, you will receive those updates at no additional charge. Requesting a refund means you forfeit access to future updates for that product.

9. Technical Issues

If you're experiencing technical difficulties accessing or using your purchase:

• Contact our support team first at [email protected]
• We will work with you to resolve the technical issue
• If we cannot resolve the issue within 7 days, you will be eligible for a full refund

10. Satisfaction Guarantee vs. Results Guarantee

11. Subscription Products

If we offer subscription-based products in the future:

• You may cancel your subscription at any time
• Refunds for subscription products will be prorated based on unused time
• No refunds will be issued for past subscription periods already consumed

12. Gift Purchases

For products purchased as gifts:

• The purchaser (not the recipient) must request the refund
• The same 30-day guarantee applies from the purchase date
• Both parties will lose access to the product upon refund

13. Fraudulent Purchases

We reserve the right to refuse refunds for purchases we determine to be fraudulent or in violation of our Terms & Conditions. This includes:

• Use of stolen credit cards
• Violation of copyright or intellectual property rights
• Sharing or reselling products

14. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your purchase is governed by the Refund Policy in effect at the time of purchase.

15. Contact Information

For refund requests or questions about this policy, please contact us:

16. Dispute Resolution

If you have a dispute regarding a refund request that cannot be resolved through our customer support, please refer to the Dispute Resolution section in our Terms & Conditions.

17. Acknowledgment

By making a purchase on betterlifehabits.com or through our Stan Store, you acknowledge that you have read, understood, and agree to this Refund Policy.

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We want you to be completely satisfied with your purchase. If you have any questions or concerns, please don't hesitate to reach out to our support team. We're here to help!